Get answers and discover ways to optimise Agility with our outstanding, reliable customer support.
For over 40 years, we have successfully supported Agility users from different sectors across the globe. Our support is founded on technical and industry-specific expertise, which drives our global users to get the most out of Agility. From tailored implementation to expert consulting, we will be with you every step of the way.
We are proud to offer a reliable CMMS and EAM solution that has helped all our customers to achieve operational success. With extensive aftersales services, we enable ongoing innovation and improvement to ensure maximum ROI for your organisation.
Whether you have a system in place or not, we will seamlessly transition you to Agility with our completely managed implementation service. We will migrate your data, integrate required business systems and provide expert training on Agility’s core features. Our technical experts will rigorously test and support you in setting up your system effectively with best practices in mind. Once live, we will continue to assist you whenever required.
Our fast and friendly support team will solve any question that comes their way and will always update you as it progresses. Each team member has the technical expertise and real-world knowledge to support technical questions on the phone or online quickly. For organisations looking for 24/7 support, we offer an enhanced care package at an additional price.
As an Agility user, you will get exclusive access to events and webinars with other users. Find out about new Agility features and functionality before they’re live. Ask questions, share ideas and gather insight from other users with similar processes. Not only will you get advice from Agility experts, but you will build a network of maintenance professionals looking to maximise their CMMS and EAM system.
The moment you invest in Agility, you will receive a dedicated account manager who will support your team at every step of the way. Our account managers will be your key point of contact and regularly contact and visit you to keep updated with your organisation and how your operations are progressing. Build a long-lasting relationship with SSG Insight – the team that puts you first.
We are committed to helping all our customers unlock the opportunity Agility has to offer. As part of our ongoing commitment to customer support, our team of support advisors and consultants will provide expertise for any challenge you face. Find out how we can support you today.
Our friendly team of Agility experts are here to help you whenever a question or challenge arises. If you are interested in learning more about Agility, contact our team, and we will be in touch soon.